Privacy Policy

1. Purpose and Scope

This Privacy Policy explains how PC Server and Parts, LLC ("PCSP", "we", "our", or "us") collects, uses, stores, processes, discloses, and protects personal information you provide when using our live bidding platform, website, and related services (collectively, the "Platform").

This policy applies to all information collected through:

• Our website and auction platform
• Email, phone, and other electronic communications
• Mobile applications and devices
• Third-party platforms where we advertise or conduct business

By using our Platform, you consent to the data practices described in this policy. If you do not agree with this policy, please discontinue use of our services.

2. Information We Collect

Personal Data Categories

We collect the following types of personal information ("Personal Data"):

How We Collect Information

Directly from You:

• Account registration and profile creation
• Placing bids or making purchases
• Contacting customer support
• Subscribing to email notifications
• Participating in surveys or promotions

Automatically:

• Through cookies and tracking technologies
• From your device and browser settings
• Through your interactions with the Platform
• Via analytics and performance monitoring

From Third Parties:

• Payment processors and financial institutions
• Credit reference and fraud prevention agencies
• Marketing and analytics partners
• Public databases and social media platforms

We do not collect sensitive personal information such as race, ethnicity, religious beliefs, sexual orientation, or health data unless specifically required and authorized.

3. How We Use Your Information

We use your Personal Data for the following purposes:

We may aggregate and anonymize your data for statistical analysis and research purposes. Once anonymized, this data cannot be traced back to you individually.

4. Cookies and Tracking Technologies

Our Platform uses cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content.

Types of Cookies We Use:

Managing Cookies: Most browsers allow you to control cookies through settings. However, disabling certain cookies may limit Platform functionality. You can configure cookie preferences in your browser settings or through our cookie consent banner.

5. Information Sharing and Disclosure

We may share your Personal Data in the following circumstances:

• Service Providers: Third-party vendors who assist with payment processing, email delivery, hosting, analytics, and customer support
• Legal Obligations: Law enforcement, regulatory agencies, or courts when required by law or to protect our rights and property
• Business Transfers: Potential buyers or successors in the event of a merger, acquisition, or sale of assets
• Other Users: When you post public content or engage in Platform communications
• With Your Consent: Any other parties when you explicitly authorize sharing

6. Data Security

We implement robust technical and organizational measures to protect your Personal Data from unauthorized access, loss, misuse, or disclosure. Our security measures include:

7. Your Privacy Rights

You have important rights regarding your Personal Data:

Exercising Your Rights: To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within 30 days.

8. Data Retention

We retain your Personal Data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Retention periods vary based on:

• The nature of the data and purpose of collection
• Legal and regulatory requirements (tax, accounting, audit)
• Active account status and transaction history
• Fraud prevention and security needs

When data is no longer needed, we securely delete or anonymize it. Backup copies may persist for a limited time in our systems.

9. Children's Privacy

Our Platform is not intended for individuals under 18 years of age. We do not knowingly collect Personal Data from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take prompt action to delete such information.

10. International Data Transfers

Your Personal Data may be processed and stored in the United States or other countries where we operate. These jurisdictions may have different data protection laws than your country of residence.

We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws, including standard contractual clauses and other approved transfer mechanisms.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what Personal Data we collect and how it's used
• Right to request deletion of your Personal Data
• Right to opt-out of the sale of Personal Data (note: we do not sell Personal Data)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us at privacy@pcserverandparts.com or use the contact information below.

12. Third-Party Links and Services

Our Platform may contain links to third-party websites, services, or applications. This Privacy Policy does not apply to those external sites. We are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party services before providing them with your information.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by:

• Posting the updated policy on this page with a new "Last Updated" date
• Sending an email notification to your registered email address
• Displaying a prominent notice on the Platform

Your continued use of the Platform after changes become effective constitutes acceptance of the updated policy. We encourage you to review this page regularly to stay informed.